We believe learner feedback is essential to guide and inform our decision making and influence innovations and changes to our service. We want to know what we do well and how where we need to improve!
To understand our learners’ views, during June and July this year we asked them to complete a survey and give us some feedback regarding why they chose to come to us.
Over 150 learners took part in the survey* and the results provided some great insight. 88% of our learners said they’re likely to recommend us to friends and family and…
We also captured comments from learners** which highlight quality, small classes, great tutors, support, location and flexibility…
“I’ve done courses in the past with SS&L and would always choose them” Debbie M
“I work fulltime so my course with SS&L fits around that” Eloise K
“The tutor was really understanding, gave me support in challenging times” Andrew R
“I use SS&L as their courses are convenient & local” Jessica P
“SS&L has a great reputation and lots of people I know learn with them” Joanna D
“It’s more personal and tailored to you. Colleges wouldn’t offer as much 1-1 support” Bryony C
“The training was flexible to support me to care for my young children” Anusha C
“The tutors are really good at giving feedback” Christina C
“I like being able to learn in small classes” Josephine B
“I always get a quick response. The staff always have time for you”. Ashley A
“It always felt that there was someone there for you if you had an issue” Genna R
Here at SS&L we provide help, advice and support for anyone who needs it and aim to give our learners the best experience, making it fun to study with us. If you’re considering learning something new, want a change of direction or to follow your dream career, search all courses or explore our workshops – we’re a great place to start!
And if you’re already learner with SS&L and would like to provide feedback to our team, please email email@example.com