Recruitment & Admissions Administrator

Who we’re looking for: 

At SS&L, we strive to provide excellent customer service, and as a member of the Business Development Team you will play a key role in ensuring learners, employers, and partners receive timely communication, accurate information, and a professional experience. 

This role works to support Recruitment and Admissions Officers within the Front Door Team, working in the first line of communication for all learners.  

This role is responsible for: 

• Gathering and checking all learner evidence (e.g. ID, qualification certificates, eligibility paperwork) in line with ESFA requirements. 

• Maintaining and updating learner records, CRM systems, and internal trackers to ensure accuracy and compliance. 

• Owning the integrity of all admissions-related documentation and data, ensuring it is audit-ready. 

• General administrative support for the Front Door Team, including telephony, rotation to the front desk at our Headquarters in Bridgwater, and working closely alongside other administrators to ensure smoothness of handover to the Customer Relationship Team.  

This role combines administration with compliance, data management, and frontline customer service in a way that directly supports organisational recruitment targets and mitigates funding risk. Accuracy is critical to safeguarding funding, audit compliance, and enabling Officers to maximise their impact with learners. 

In order to be successful in this role, you will need to demonstrate how you are able to meet SS&L’s core values: 

Why work for us: 

We view our staff as an essential component in providing the very best learning opportunities and services to our learners and business partners.  Here at SS&L, our aim is not just to provide the very best learning opportunities to all; we also want to offer the very best working opportunities for our staff.  

If you choose to join our dedicated staff team, you will find that SS&L provides a supportive and well-balanced working environment in which we help our staff to develop and grow in their roles.  

If you can offer us the qualities we’re looking for, we can offer you an excellent working environment where you will not only receive training and development opportunities, and excellent holiday and pension benefits, you will also be supporting the growth and development of the local communities in which we operate.  

The benefits: 

We’re pleased to be able to offer you: 

• 29 days annual leave + bank holidays + up to 3 gifted Christmas days and a day off for your birthday 

• Up to 2 paid volunteering days 

• Flexible working 

• Totum discount card 

• .45p mileage rate**  

• NEST Pension Scheme 

• On-site parking at certain venues 

• Contractual sick, maternity & paternity pay for up to one year (after qualifying period) 

• Shared parental leave 

• Continued Professional Development 

• Supportive culture with elected staff directors 

• Access to a free Employee Assistance Programme 

*These opportunities will depend on the needs of the role. 

**Rate change after 4000 miles p.a. 
 

SS&L recognises the positive value of diversity, promotes equality and challenges discrimination 

We welcome and encourage job applications from everyone 

Join us and become a vital part of an organisation that supports the wellbeing and development of the region’s communities. 

Find out more: 

If you would like an informal discussion about the post, please contact Heidi Oliver on 07970 835592 or email holiver@sslcic.co.uk 

SS&L is committed to the protection of young people and vulnerable adults and to safeguarding and promoting the welfare of learners and expect all staff to share this commitment.  The successful applicant will be required to undertake a DBS check relevant to the role applied for 

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 

How to apply: 

Please find a detailed Job Description below and scroll down for the on-line application form. 

Recruitment & Admission Administrator JD & PS