Course Overview
When your organisation works directly with people and communities, the quality of your staff makes a real difference.
The Level 3 Community Health & Wellbeing Worker Apprenticeship helps you grow capable, trusted team members who can build relationships, reduce isolation and connect people to the right local support.
At SS&L, we focus on the community impact of this programme. We make the apprenticeships process clear and manageable, so you can invest in your workforce with confidence.
Why this apprenticeships works for employers
Apprenticeships are a practical way to develop talent, improve service quality and build long-term capacity.
With this programme, you can:
- Close skill gaps in community engagement and support
- Improve outcomes through stronger relationship-building and behaviour change skills
- Increase staff confidence and consistency across community-facing roles
- Strengthen partnership working within local systems
- Improve retention by offering recognised development pathways
- Plan for the future by developing staff from within
Apprentices apply their learning in their day to day role. That means your organisation benefits straight away through improved engagement, clearer practice and more confident staff.
About the Level 3 Community Health & Wellbeing Worker Apprenticeship
This is a professional, non-clinical qualification for people working directly with communities.
It focuses on the knowledge and skills needed to:
- Understand community wellbeing and asset-based approaches
- Build trusted relationships with individuals and groups
- Support behaviour change and personal goal setting
- Navigate local services and networks
- Work ethically, reflectively and inclusively
The emphasis is on community connection, empowerment and practical support – helping people strengthen their own resilience and access the right opportunities for them.
How SS&L supports you
We provide end-to-end guidance, tailored to your organisation.
1. Understand your needs
We start with a conversation about your workforce, service priorities and future plans.
2. Explain funding clearly
Apprenticeships are funded through government support. We explain what this means for your organisation and guide you through the paperwork.
3. Plan the programme around the job role
We align the apprenticeship with real responsibilities, so learning adds value rather than extra pressure.
4. Ongoing tutor support
Your apprentice and their line manager receive regular contact from an experienced tutor who tracks progress and provides practical guidance.
5. Prepare for assessment
We support apprentices through gateway and end-point assessment so they feel confident and ready.
Our role is to make the process straightforward and supportive from start to finish.
Who is This Apprenticeship for?
This apprenticeship is ideal for those working, or aspiring to work, in community-facing roles such as:
- Social Prescribing Link Workers
- Village Agents & Community Connectors
- Outreach and Engagement Workers
- Wellbeing Coaches
- Third sector Case Workers
- Voluntary sector community staff
- Local authority community support teams
Apprentices will need a passion for building community connections and improving lives.
For prospective apprentices
If you are working in a community-facing role, or want to move into one, this apprenticeship allows you to earn while you learn.
You’ll gain a recognised Level 3 qualification, develop practical skills and open up clear progression routes within community and wellbeing services.
We’ll support you throughout your journey.
Take the Next Step
Employer?
Talk to our team to explore how could this apprenticeship could work for your organisation
Learner?
Contact us to find out if this is the right apprenticeship for you…
Duration & Delivery
The apprenticeship typically runs over 12 months of supported learning, followed by up to 3 months to complete the End Point Assessment (EPA).
Learning is delivered through a blended approach combining tutor-led sessions, guided independent study, and structured workplace application.
Your tutor will provide one-to-one support throughout the programme.
As part of the apprenticeship requirements, learners complete a minimum of six hours per week of off-the-job learning. This doesn’t mean time away from your role entirely, as much of this learning can be integrated into real community-based activities and reflective practice.
Entry Requirements
- Must be employed in a community-focused role with opportunities to evidence the standard
- Support from employer to complete off-the-job learning
- Level 2 English and maths (or willingness to work towards if required)
- Commitment to reflective practice and community engagement
Assessment
Assessment is based on demonstrating real competence in your role, rather than simply passing written exams.
Throughout the programme, apprentices build a portfolio of workplace evidence that showcases their impact in supporting individuals and communities. This may include case reflections, engagement planning, partnership work and examples of behaviour change support.
At the End-Point-Assessment stage, apprentices complete:
- Multiple-choice test
- Demonstration of practice
- A professional discussion with an independent assessor
This ensures that learners leave the programme confident, capable and fully competent in delivering community wellbeing support.
Progression
On completion, apprentices may progress into:
- Senior Community Connector roles
- Social Prescribing Coordinator positions
- Community Development roles within local authorities
- Leadership roles within voluntary organisations
The apprenticeship also provides a strong foundation for further study in community development, public health or social care pathways.
