Your feedback is important to us…
We aim to provide an outstanding learner experience and great customer service! Your feedback helps us do this, so please share your thoughts!
As a Community Interest Company (CIC), we aren’t here for profit – we’re here to make a difference, and positive reviews really help others decide where to learn.
So, if you’d like to support us to help people like you, please leave a review at the click of a button below.
We are always looking for ways to improve, so if you have been unhappy with the service we have provided you, or would like to suggest things we can improve, please email us at feedback@sslcic.co.uk or you can view our Complaints Policy for more information.
Thank you!
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Thank you to SS&L for running these fantastic courses and providing us learners with amazing tutors to guide us throughout… my career has finally taken off and I’m loving every aspect of it.
Stephanie / Facebook Review
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Fantastic opportunities to jump start and/or develop your chosen pathway. Tutors are specialised, knowledgeable and friendly.xx
Marian / Facebook Review
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Learning through SS&L has personally been brilliant for me. Returning to education, after a long absence, was a little nerve racking. However, I felt at ease during the classes as the tutors were very professional. Along with my newly acquired skills, the course has given me far greater confidence in the two subjects I have studied.
Thom / Google Review
Making a Complaint
We welcome all feedback, including complaints, to help us improve our services.
If you wish to make a complaint, please email:
📧 feedback@sslcic.co.uk
To help us respond quickly, please include:
👉 Subject line: COMPLAINT – [brief description]
We aim to acknowledge and respond to complaints within 10 working days.
If your concern is raised informally (for example, in person or to a member of staff), we will try to resolve it quickly. If it cannot be resolved straight away, it will be recorded and handled in line with our complaints process.
➡️ For full details, please see our Complaints Policy.
